Account → Subscription → Client → Connection check

VPNMT Setup Guide

Set up your account in the user portal, then import your subscription on your device. This guide focuses on the steps you can take directly; for protocol details and how to choose a route, see the Protocol Reference.

Account setup

Set up your account

Select “Start Free” below to open the VPNMT account setup page. No email address is required; just choose a username and password. Before you begin, pick a username you’ll recognize and a password you don’t use on other sites. Check your entries before submitting so extra spaces or an input-method switch don’t become part of your login details.

Once setup is complete, go to the user portal and confirm that you’re signed in to your account. Then choose a plan. If you’re sent back to the login page, sign in with the username and password you just saved; there’s no need to create another account. Your account manages orders, plans, subscriptions, and support tickets. Use the same account to get your subscription on other devices.

Keep your username and password somewhere secure rather than relying on your browser to remember them temporarily. No email address is needed to create an account, so be sure to save your login details carefully. Recovery options for forgotten credentials depend on the features available in the portal; don’t assume you can recover them by email. Account setup and plan activation are separate steps. Next, compare the available data plans on the plans page.

Orders and payment

Choose a plan

Open the plans section in the portal. First, distinguish monthly plans from data packages, then compare their allowances. Monthly plans are ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data resets monthly on the day you activate your plan. Think about how you use websites, AI tools, and video services when choosing an allowance. Don’t choose based only on the number of devices: VPNMT allows unlimited simultaneous devices, but each device uses data from your account.

If your usage varies, consider a data package: ¥158 for 300GB, ¥358 for 1000GB, or ¥658 for 3000GB. Data remains available until used and never expires. Data packages and monthly plans work differently, so check the billing terms for your order before choosing. If you upgrade a monthly plan mid-cycle, the price difference is prorated for the remaining days. Don’t assume an upgrade starts a new full billing period or adds the full data allowance of another plan.

After choosing a plan, open the order page and check the plan name, amount, and payment method. VPNMT accepts Alipay, WeChat Pay, and USDT. Follow the steps shown in the portal to pay. When payment is complete, return to the portal to check the order, then open your account overview to confirm your plan status. If the payment window shows success but the overview hasn’t updated yet, refresh the portal first rather than submitting the same order again.

If your order and plan status still don’t match, keep your order details and describe the issue in a support ticket through the portal. VPNMT offers a 60-day money-back guarantee. See the Refund Policy for details and how to apply. Once your plan is active, continue to the next step to get your subscription. There’s no need to keep trying to download a client before your plan is ready.

Account overview

Get your subscription

Open your account overview and check your plan status and remaining data before looking for the subscription section. Your subscription lets a client access the servers and configuration available to your account; it isn’t a regular web address or an installer. If the portal offers a quick import option for your client, use it. Otherwise, copy the subscription link and paste it into the client’s subscription manager.

When copying the link, use the portal’s copy button if available so you don’t miss any characters at the end. Your subscription link grants access to your account, so don’t share it in public chats, forums, or screenshots, and don’t paste it into unknown websites to convert it. If you submit a support ticket, include the error message and client name, but leave out the full subscription link.

Next, open the download section in the portal and choose a client for your device. You can get the client and subscription after signing in and meeting the plan requirements; this page doesn’t provide installers or real subscription links. If prompted to sign in, check that your account session is still active. If the portal says your plan doesn’t meet the requirements, return to the overview and check its status instead of looking for an installer elsewhere.

Installing the client doesn’t connect you automatically. You still need to give the client your subscription, update its server list, and choose an exit server. If opening the client from the portal doesn’t work, launch the client normally and paste the link manually. There’s no need to set up another account.

Steps for your device

Import into the client

The steps below cover common options on each platform. Use a client provided or recommended in the portal that can read the relevant subscription format, not just any network tool with a similar name. Clients may support different configuration formats, so match the import method to the client type shown in the portal. If you get a format error, check this first rather than editing the subscription.

Windows: Add it in configuration or subscription management

Choose the Windows client in the portal’s download section and install it. Open the client and look for a page called “Configuration,” “Subscription Management,” or something similar. Choose “Import from URL,” “Add Subscription,” or the equivalent, then paste your copied link into the URL field. If there’s a name field, enter a label you’ll recognize. Save and update the subscription. Wait until the server list appears before continuing; a blank configuration with only a name doesn’t mean the import worked.

If the client asks for system permission, check the program’s source and make sure the request matches what you’re doing, then grant permission for your chosen connection mode. For now, avoid running other proxy apps at the same time, as they may keep changing your system proxy settings. After importing, keep the configuration selected and choose an exit server from its list. Don’t paste the same subscription again.

macOS: Check that the configuration is loaded and selected

Get the macOS client from the portal. After opening it, look for configuration management in the main window or menu bar. Use a client with subscription management, import the portal link as a URL or remote configuration, save it, and update it. Some clients use the main window and menu bar for different tasks: you may manage configurations in the window and control the connection from the menu bar, so check both.

If macOS asks to add a network configuration or grant connection permission, follow the client’s instructions. Then return to the configuration list and confirm that the imported subscription is selected. Saving the link without switching to that configuration may leave you connected to an older server. Once everything is set, connect and check access in your browser and commonly used apps.

Android: Add a remote subscription and allow the connection request

Choose the Android option in the portal and use a client that can import remote subscriptions. Open the client, go to its configuration or subscription page, and select the option to add one. Import it from a link, paste your subscription, and save. Refresh the list to see available regions and servers. If the list is empty, check the copied link and subscription format. Don’t enter the plans page URL in the subscription field.

When you select the configuration and connect, Android may ask you to approve a VPN connection request. This authorizes the client to create a network connection on your device. Check the source and purpose, then continue. If the connection often drops when you switch apps or lock your screen, review the client’s background activity and battery settings and adjust them as needed. There’s no need to change every system setting at the outset.

iOS: Get a subscription-compatible client as directed in the portal

Open the iOS download section in the portal and follow its instructions to get the recommended client from the App Store. Choose a client that supports the portal’s subscription format. Check the app’s own requirements before installing; these are separate from your VPNMT plan. This guide doesn’t assume that all clients have the same price or interface, and it doesn’t distribute installers from other websites.

Open the client, go to its subscription or configuration section, add a URL, paste the portal link, and update it. If you use the portal’s quick import option, check that the client saved the configuration after it opens. The first time you connect, follow the iOS prompt to allow the VPN configuration, then return to the app and connect. Even when iOS shows a connection indicator, verify that traffic works as described below.

Connect and verify

Connect and verify

After the subscription updates, select a server in the client. Choose an exit region based on the service you want to access, then compare available server types in that region. A nearby location isn’t automatically the best choice. VPNMT offers 100+ countries / 230+ routes; the options available to you depend on your current subscription. A server’s region also doesn’t guarantee that a service will provide the same content to every account.

If your client supports smart routing, start with that for everyday browsing and app use, then adjust the rules if a specific app isn’t routed as expected. Global and smart-routing modes determine which traffic uses the route; the mode’s name alone doesn’t tell you whether every app is covered. After choosing a server and mode and granting system permission, connect and check for client messages about configuration errors, an expired subscription, or connection failure.

Next, open your usual browser and check the region on an exit IP lookup site you trust, then visit the service you actually want to use. Interpret the result in light of your routing rules: if the lookup site uses a direct connection, it may still show your local network’s exit IP. So a single lookup page can’t prove that the connection has failed. Also check whether the target site loads, you can sign in, and its features work as expected.

If your browser works but a standalone app doesn’t, fully quit and reopen the app, then check whether it follows the system proxy or needs a connection mode supported by the client. Video services may also depend on your account region, licensing, and platform rules; AI tools may have their own account restrictions. A working connection doesn’t change those conditions. For a more thorough exit IP and DNS check, see the Connection Verification Guide.

Troubleshoot in order, from import to app

First, return to your account overview and check your plan and remaining data. Then update the subscription in your client and check that the configuration loaded, a server is selected, and system permission is granted. Next, compare with another server in the same region while leaving other settings unchanged. This makes it easier to tell whether the issue is with the current server or an app rule. Don’t change the protocol, region, and connection mode all at once; even if access returns, you won’t know which change fixed it.

If the issue persists, submit a support ticket through the user portal. Include your operating system, client name, server region, error message, and steps you’ve already tried. Before sharing a screenshot, hide your password, subscription link, and payment details. For more on choosing a protocol, peak-hour congestion, and network topology, see the Protocol Reference. For your first connection, focus on checking each step in order: account, subscription, configuration, and access.

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