Privacy Policy

Data Collection and Use

VPNMT handles only the data needed to provide its services. No email address is required; an account can be opened with a username and password. The registration process does not ask for an email address or require one to activate an account. Please do not include personal information unrelated to resolving an issue in your username or support ticket.

Account details are used for authentication, subscription management and account security. Order records include the selected plan, amount, payment status and necessary transaction identifiers. They are used to confirm payment, deliver subscriptions, process refunds and resolve disputes. Traffic usage and subscription status are used to calculate allowances, not to record browsing activity.

Site analytics help us understand page visits, referral sources, device and browser types, and feature interactions, so we can improve pages and troubleshoot issues. Site analytics are handled separately from network activity on subscription routes; websites users visit through those routes are not included in site analytics.

No-Logs Policy and Connection Handling

VPNMT does not record which websites users visit through subscription routes. It does not store browsing histories, destination URLs, detailed DNS queries or transmitted content, or create account-based profiles of network activity.

Temporary connection state needed to route traffic is used only while a connection is being handled. Once the connection ends, it is not retained as a connection log that can be traced to an individual’s activity. Aggregate traffic used for billing and summarized fault information used for operations do not include destination website details. Account logins, orders and support tickets are service management records, not browsing or route connection logs.

Cookies and Local Storage

The website and user panel may use cookies or browser local storage to retain login status, interface language and necessary preferences. Login credentials are used to verify your account with the service. Do not share them with others or submit them on public pages or in support ticket messages.

Site analytics may use browser identifiers to distinguish visit sessions, solely for analysis of visits to this site. You can limit cookies, clear site data or use private browsing in your browser settings. After clearing data, you may need to log in again and reset preferences, but this does not delete server-side order or subscription records. When using a shared device, log out and clear relevant site data when finished.

Third-Party Payments and Data Sharing

VPNMT supports Alipay / WeChat Pay / USDT. Payment confirmation and fund transfers involve the relevant payment service or network and are subject to its rules and privacy policy. VPNMT receives the payment result and transaction identifier needed to verify an order; users are not asked to provide their payment account password on this site.

VPNMT does not sell account details. When technical support is provided, only data necessary for the task is shared, with its use restricted to that purpose. When a valid request from an authorized authority must be answered by law, existing information is handled only to the extent required by applicable rules. This does not result in browsing records that the service does not otherwise collect being created.

Data Retention and Deletion Requests

Account details are retained while the account is active and for as long as needed to manage the service. Order and refund records are retained until fulfillment, dispute handling and any applicable legal retention requirements are complete. Support ticket data and site analytics are retained only as long as needed to resolve issues and conduct analysis. Once those purposes end, the data is deleted or de-identified; it is not kept as an indefinite record of personal activity.

Users can log in to the panel and use the support ticket portal to request access to, correction of or deletion of account details. VPNMT will verify control of the account and then explain the scope of processing. Deleting an account may affect subscription use and access to order information; transaction data that must be retained by law will have its use restricted. Relevant data in backups is cleared during backup rotation and is not restored for routine business use.

Policy Updates and Privacy Requests

If data uses, service processes or applicable requirements change, VPNMT will update this policy and the last-updated month on this page. Important changes to processing purposes or user rights will be explained through site announcements or panel notices. Where separate consent is required, an appropriate choice will be provided before the change takes effect.

If you have questions about this policy or specific data handling, contact us through a user panel support ticket and describe the relevant feature or order. Include only the information needed to submit your request. See the Terms of Service for service rules and the Refund Policy for details on refund handling.